Effective Date: 8/18/2026
Last Updated: 8/18/2026
The Pinnacle Legal Collective, P.C. (the "Firm," "we," “us,” or “our”) respects your privacy and is committed to protecting personal information entrusted to us.
This Privacy Policy describes how the Firm collects, uses, discloses, retains, and protects personal information obtained through our website, communications with us, text-messaging services, and other interactions with the Firm. It also describes choices and rights that may be available concerning your personal information.
This Privacy Policy applies to information collected through the Firm's website and related communications. Information obtained in connection with an attorney-client relationship is also subject to applicable professional duties, including duties concerning confidentiality.
1. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
Contact and Identifying Information
This may include your name, mailing address, email address, telephone number, mobile telephone number, and other contact information.
Information About Your Legal Inquiry
If you contact us regarding potential legal services, we may collect information you provide concerning your legal matter, the persons or entities involved, relevant events, documents, communications, and other information you choose to provide.
Information submitted concerning a legal matter may include sensitive or confidential information.
Client and Prospective-Client Information
We may collect information necessary to evaluate potential representation, perform conflict checks, establish or maintain an attorney-client relationship, provide legal services, communicate with clients, administer client matters, and comply with legal and professional obligations.
Communications Information
We may collect information contained in emails, telephone calls, voicemail messages, website submissions, text messages, and other communications with us.
Mobile and Text-Messaging Information
If you provide a mobile telephone number or communicate with us through Short Message Service (“SMS”), Multimedia Messaging Service (“MMS”), or another text-messaging service, we may collect your:
- Mobile telephone number;
- Text-message content;
- Messaging preferences;
- SMS consent and opt-in records;
- Date, time, and method of consent;
- Version or substance of the consent disclosure presented when consent was obtained;
- Opt-out requests;
- HELP requests;
- Message delivery information; and
- Other information reasonably necessary to administer our text-messaging program.
Transaction and Billing Information
If applicable, we may collect billing, payment, transaction, and account information necessary to provide legal services and administer our relationship with clients.
Payment information may be processed by third-party payment processors on our behalf.
Internet and Device Information
When you use our website, we or service providers acting on our behalf may automatically receive certain technical information, such as:
- Internet Protocol address;
- Browser type;
- Device type;
- Operating system;
- Pages visited;
- Referring website;
- Dates and times of website access; and
- Other technical information ordinarily transmitted when accessing a website.
Other Information You Provide
We may collect other information that you voluntarily provide to us.
2. Sources of Personal Information
We may collect personal information:
- Directly from you;
- Through our website and online forms;
- Through telephone calls, emails, text messages, and other communications;
- From clients and prospective clients;
- From persons acting with your authorization;
- From service providers acting on our behalf;
- From courts, government agencies, public records, and publicly available sources;
- From opposing parties, counsel, witnesses, experts, and other persons involved in legal matters; and
- From other sources when permitted by applicable law and professional obligations.
3. How We Use Personal Information
We may use personal information to:
- Respond to inquiries;
- Evaluate requests for legal representation;
- Perform conflict checks;
- Schedule consultations and appointments;
- Provide legal services;
- Communicate with prospective clients and clients;
- Administer client matters;
- Request or provide documents and information;
- Send appointment, deadline, billing, document, and administrative reminders;
- Process payments and maintain business records;
- Operate, maintain, secure, and improve our website and information systems;
- Detect or prevent fraud, misuse, security incidents, or unlawful activity;
- Maintain records required for legal, regulatory, ethical, insurance, accounting, or business purposes;
- Establish, exercise, or defend legal claims;
- Comply with applicable law, court orders, professional obligations, and regulatory requirements;
- Administer our text-messaging program;
- Maintain records of communications consent and preferences; and
- With appropriate consent when required, provide newsletters, legal updates, Firm information, and marketing or promotional communications.
We will not use personal information for materially different purposes that are incompatible with the purposes for which the information was collected without providing any additional notice or obtaining any consent required by applicable law.
4. Mobile Information and SMS Privacy
The Firm may use your mobile telephone number and related messaging information to communicate with you concerning inquiries, consultations, appointments, requested legal services, client matters, document requests, billing or administrative matters, reminders, and other communications that you request or authorize.
Where you separately consent to marketing text messages, the Firm may also use your mobile number to provide newsletters, legal updates, information about the Firm or its services, and other marketing or promotional communications.
The Firm does not sell mobile telephone numbers, SMS opt-in information, SMS consent records, or other mobile information. The Firm does not share such information with third parties or affiliates for their marketing or promotional purposes.
The Firm may disclose mobile information to service providers acting on our behalf when reasonably necessary to provide or support our messaging services. These service providers may include telecommunications providers, wireless carriers, text-messaging providers, information-technology providers, practice-management providers, and other vendors involved in transmitting, delivering, maintaining, securing, or supporting our communications.
Those disclosures do not authorize a service provider to use your mobile information for the service provider's independent marketing purposes.
Consent to receive text messages is voluntary and is not a condition of obtaining legal services from the Firm.
Consent to receive informational or service-related text messages does not, by itself, constitute consent to receive marketing or promotional text messages.
Where appropriate, the Firm maintains separate consent and preference records for service-related and marketing text messages.
You may withdraw consent to receive text messages by replying STOP. For assistance, reply HELP or contact us using the information provided below.
Message frequency may vary. Message and data rates may apply.
5. Marketing Communications
With your consent, where required by applicable law, the Firm may use your contact information to send newsletters, legal updates, information about the Firm, information about legal services, and other marketing or promotional communications.
You may unsubscribe from marketing emails using the unsubscribe mechanism contained in the email or by contacting us.
The Firm will send marketing or promotional text messages only when the Firm has obtained the consent required by applicable law.
Consent to receive marketing text messages is voluntary and is not a condition of obtaining or purchasing legal services.
Consent to receive service-related text messages does not constitute consent to receive marketing text messages.
You may withdraw consent to marketing text messages at any time by replying STOP.
The Firm may retain records of consent, communication preferences, and withdrawal of consent as reasonably necessary to document and honor your preferences and comply with applicable law.
6. How We Disclose Personal Information
We do not sell personal information.
We may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy, including to:
- Service providers acting on our behalf;
- Telecommunications and text-messaging providers;
- Practice-management and client-relationship-management providers;
- Website hosting and information-technology providers;
- Cybersecurity and data-storage providers;
- Payment processors;
- Professional advisers;
- Consultants, experts, vendors, or contractors assisting with legal matters;
- Courts, governmental entities, regulatory authorities, or law-enforcement authorities when required or permitted by law; and
- Other persons when you direct or authorize the disclosure or when disclosure is otherwise permitted by applicable law and professional obligations.
Service providers that process personal information on our behalf are expected to process that information only for authorized purposes and subject to applicable contractual, confidentiality, privacy, and security requirements.
Nothing in this section permits the Firm to sell mobile information or disclose mobile telephone numbers, SMS opt-in information, or SMS consent information to third parties or affiliates for their marketing or promotional purposes.
7. Practice-Management and Communications Providers
The Firm uses third-party technology and service providers to operate its business, including practice-management and telecommunications services.
These providers may process personal information on the Firm's behalf to provide services such as client and matter management, document management, communications, telephone services, text messaging, scheduling, data storage, security, and related functionality.
The Firm may change service providers from time to time without amending this Privacy Policy, provided that our use and disclosure of personal information remain consistent with this Privacy Policy and applicable law.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies that are necessary for website functionality, security, performance, or analytics.
The technologies used by our website may change over time.
If the Firm implements technologies used for targeted advertising, cross-context behavioral advertising, retargeting, or similar purposes, the Firm will provide any additional notice, consent mechanism, or opt-out rights required by applicable law.
The Firm does not intend to use website tracking technologies to disclose confidential information concerning a prospective client's or client's legal matter to third parties for advertising purposes.
9. Do Not Track and Browser Privacy Signals
Some web browsers provide “Do Not Track” signals or other mechanisms through which users may express preferences regarding online tracking.
Because there is not a single universally accepted standard governing all Do Not Track signals, our website may not respond to traditional Do Not Track browser signals.
Where applicable law requires recognition of a legally recognized browser-based opt-out preference signal, the Firm will process such signals as required by applicable law.
Other parties may be capable of collecting information about online activity over time and across different websites depending on the technologies operating on a user's browser, device, or the websites visited.
10. Attorney-Client and Prospective-Client Information
Submitting information through this website, sending an email or text message, contacting the Firm, or completing an online form does not by itself create an attorney-client relationship.
An attorney-client relationship is established only when the Firm has agreed to undertake representation in accordance with its applicable engagement procedures.
Please use caution before transmitting confidential, privileged, or time-sensitive information unless the Firm has agreed to represent you or has instructed you to provide the information through a particular communication method.
Once an attorney-client relationship has been established, information obtained in connection with the representation is also subject to applicable professional duties concerning confidentiality and, where applicable, attorney-client privilege and other protections.
Nothing in this Privacy Policy is intended to reduce, waive, or limit any professional duty or legal protection applicable to information received by the Firm.
11. Data Retention
The Firm retains personal information for as long as reasonably necessary and proportionate to fulfill the purposes for which it was collected or to satisfy applicable legal, regulatory, ethical, professional, contractual, accounting, insurance, security, or business requirements.
Retention periods may vary based on the type of information and the context in which it was collected.
In determining an appropriate retention period, we may consider:
- The nature and sensitivity of the information;
- The purpose for which the information was collected;
- The duration of any attorney-client or prospective-client relationship;
- Applicable professional record-retention obligations;
- Conflict-checking requirements;
- Applicable statutes of limitation;
- Litigation holds or anticipated claims;
- Tax, accounting, and insurance requirements;
- Security and fraud-prevention considerations; and
- Applicable legal requirements.
SMS consent, opt-out, and communications-preference records may be retained as reasonably necessary to document consent, demonstrate compliance, and ensure that opt-out requests are honored.
12. Data Security
The Firm uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, disclosure, alteration, destruction, or misuse.
No electronic transmission, information system, or method of data storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
13. Your Privacy Rights and Choices
Depending on applicable law and the circumstances, you may have the right to request that we:
- Confirm whether we maintain personal information about you;
- Provide access to personal information we maintain about you;
- Provide information concerning the categories of personal information we have collected;
- Correct inaccurate personal information;
- Delete certain personal information;
- Provide information concerning categories of sources, purposes, or disclosures;
- Honor applicable requests to opt out of the sale or sharing of personal information;
- Limit certain uses or disclosures of sensitive personal information when required by applicable law; and
- Honor applicable communications preferences and withdrawal of consent.
As a matter of Firm policy, we may voluntarily consider access, correction, and deletion requests even where a particular state privacy statute does not require us to do so.
These rights are not absolute.
We may deny or limit a request when retention, use, or disclosure of the information is reasonably necessary or permitted because of an attorney-client relationship, prospective-client relationship, duty of confidentiality, conflict-checking obligation, legal or professional record-retention requirement, litigation hold, legal claim, security requirement, fraud-prevention purpose, contractual obligation, or other exception recognized by applicable law.
14. Exercising Privacy Rights
You may submit a request using our Privacy Request form or by contacting us at:
The Pinnacle Legal Collective, P.C.
2505 S. River Rd., Ste. 2-1020
St. George, UT 84790
Telephone: (435) 251-5945
Email: amanda@thepinnaclelegalcollective.com
Please identify the nature of your request and provide sufficient information for us to reasonably identify the information at issue.
We may take reasonable steps to verify your identity before granting a request. Information collected for verification will be used for that purpose and other purposes permitted by applicable law.
Where applicable law permits an authorized agent to submit a request, we may require reasonable verification of the agent's authority.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
15. California Privacy Rights
California residents may have additional rights under California privacy laws.
California law requires operators of certain commercial websites to disclose categories of personally identifiable information collected through the website, categories of third parties with whom such information may be shared, procedures for requesting changes to information where such procedures are maintained, the effective date of the policy, and specified information concerning online tracking.
The categories of information we collect and categories of recipients to whom information may be disclosed are described above.
Where the California Consumer Privacy Act, as amended, applies to the Firm or a particular processing activity, California residents may have rights that include the right to know, access, delete, correct, opt out of the sale or sharing of personal information, limit certain uses and disclosures of sensitive personal information, and be free from unlawful discrimination for exercising applicable privacy rights.
The Firm does not sell personal information.
If the Firm begins selling or sharing personal information within the meaning of applicable California law, the Firm will implement the notices and opt-out mechanisms required by applicable law.
California residents may submit privacy requests using the methods identified in the “Exercising Privacy Rights” section above.
16. Other State Privacy Rights
Residents of Texas, Arizona, New Mexico, Utah, Nevada, and other states may have additional privacy rights under applicable state law.
Where an applicable state privacy law provides rights beyond those described in this Privacy Policy, the Firm will honor those rights to the extent required by law.
Nothing in this Privacy Policy is intended to restrict a privacy right that cannot lawfully be restricted.
17. Children's Privacy
Our website and legal services are directed primarily to adults.
We do not knowingly use our website to solicit personal information directly from children under 13 for marketing purposes.
If you believe a child has submitted personal information to us improperly, please contact us.
18. Third-Party Websites
Our website may contain links to websites or online services operated by third parties.
We do not control and are not responsible for the privacy, security, content, or practices of third-party websites or services. We encourage you to review the privacy policies applicable to those services.
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or applicable law.
When we make material changes, we will post the revised Privacy Policy on our website and update the “Last Updated” date.
Where additional notice is required by applicable law, we will provide that notice in the manner required.
20. Terms & Conditions
Use of our website and participation in our text-messaging program are also subject to our Terms & Conditions.
21. Contact Us
Questions, concerns, or requests concerning this Privacy Policy or the Firm's privacy practices may be directed to:
The Pinnacle Legal Collective, P.C.
2505 S. River Rd., Ste. 2-1020
St. George, UT 84790
Telephone: (435) 251-5945
Email: amanda@thepinnaclelegalcollective.com